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CoinTracker

General Manager, Frame

San Francisco Bay Area, United StatesFull-timeGlobal

šŸ’° USD 235,000 - 270,000/yr

šŸ“Š SenioršŸ  Remote
ActivePosted within the last 30 days

Job Description

[AI-summarized by JobStash]

You will run Frame as a general manager, owning the product, growth, and business end-to-end. You will set the roadmap, talk to customers daily, and drive product-market fit. You will work with engineers to improve AI agent quality, reduce human-in-the-loop dependency, and prevent hallucinations. You will hire and scale the team, set operating cadence, and own the Frame P&L, metrics, pricing, and customer experience.

Requirements

  • ā—Founder or early employee at a startup with hands-on product and growth experience
  • ā—Demonstrated 0→1 and 1→n product execution
  • ā—People leadership across functions including engineering and operations
  • ā—Proven business ownership with revenue, growth, or P&L responsibility
  • ā—High agency, low ego, and a builder mindset
  • ā—Strong fluency with AI tools and AI product development

Responsibilities

  • ā—Own the product roadmap and drive product-market fit
  • ā—Talk to customers daily and incorporate feedback
  • ā—Manage and scale a small cross-functional team
  • ā—Set operating cadence, culture, and accountability
  • ā—Own customer acquisition strategy and growth motions
  • ā—Define and own pricing and packaging
  • ā—Collaborate with engineers to improve AI agent quality
  • ā—Reduce human-in-the-loop dependency for the AI agent
  • ā—Prevent hallucinations in AI-driven financial advice
  • ā—Own the P&L, set goals, track metrics, and report outcomes
  • ā—Own NPS, retention, and support quality

Benefits & Perks

  • ā—Equity in the company
  • ā—Medical insurance
  • ā—Dental insurance
  • ā—Vision insurance
  • ā—401(k)
  • ā—Life insurance
  • ā—Paid time off

Tech Stack

customeracquisitionmetricRoadmapNPSstartuppackagingretentionAIpricing
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