Wirex
HR & Operations Hub Manager
NEWJob Description
[AI-summarized by JobStash]
You will serve as the primary HR and operational lead for the Malaysia hub. You will manage the full employee lifecycle including recruitment, onboarding, performance management and offboarding. You will oversee accurate end-to-end payroll processing and statutory submissions, and ensure compliance with Malaysian employment legislation. You will draft and maintain employment contracts, HR policies and documentation, conduct compliance audits, and provide regular HR and payroll reporting to leadership. You will act as the local HR advisor on employee relations, grievances, disciplinary actions and terminations, and support performance improvement plans. You will support the transition from an Employer of Record arrangement to a locally incorporated entity and help establish scalable HR frameworks and governance. You will also manage office operations, vendor and facilities relationships, and assist with finance related administrative tasks for the APAC region. This role requires working hybrid and being onsite regularly as needed.
Requirements
- āDegree in Human Resources, Business Administration, Law or transferable discipline
- āProfessional HR qualification preferred (e.g. MIHRM, CIPD)
- āMinimum 5ā7 years experience in Human Resources within Malaysia with hands-on HR operations and employee relations
- āStrong knowledge of Malaysian employment legislation including the Employment Act 1955
- āProven experience managing full employee lifecycle and employee relations
- āExperience managing or overseeing end-to-end payroll processes and statutory submissions (EPF, SOCSO / PERKESO, EIS, PCB)
- āExperience operating in a standalone HR role or within a small HR team
- āExperience developing and implementing HR policies, processes and governance frameworks
- āExperience with Employer of Record arrangements or entity setup is highly desirable
- āPrevious finance department general administration experience
- āStrong organisational and problem-solving skills
- āAbility to work independently with sound judgement
- āHigh level of integrity and confidentiality when handling employee information
- āClear communication skills for working with international stakeholders
Responsibilities
- āManage the full employee lifecycle
- āProcess and oversee end-to-end payroll
- āAdminister statutory contributions and submissions
- āEnsure compliance with Malaysian employment legislation
- āAct as primary HR representative and advisor
- āDevelop and maintain HR policies and documentation
- āProvide HR and payroll reporting to leadership
- āSupport transition from EOR to local entity
- āImplement scalable HR processes and governance
- āConduct regular HR compliance audits
- āManage employee relations including grievances and disciplinary actions
- āOversee office operations and facilities management
- āLiaise with payroll vendors and external service providers
- āMaintain accurate employee records
Benefits & Perks
- āGenerous leave and public holidays
- āPaid charity day
- āFlexible working hours
- āHybrid working
- āCompany provided equipment
- āAnnual training and development budget