Casper Network
Community Manager
NEWRemoteAmbassadorGlobal
š Remote
RemoteRemote work position availableActivePosted within the last 30 days
Job Description
[AI-summarized by JobStash]
You will engage with and grow the community across Telegram and Discord, welcome new users and guide them through first steps, respond to questions and escalate technical or product issues, monitor discussions for respectful and constructive communication, surface user feedback and trends to the core team, create polls, mini-events and FAQ posts, collaborate with marketing on announcements and campaigns, and help foster local language communities.
Requirements
- āFluent in English written and spoken
- āPrior experience in crypto Web3 communities
- āDeep understanding of blockchain fundamentals
- āFriendly reliable and proactive communication style
- āAbility to work independently and manage your own time
- āProficiency in additional languages (nice to have)
Responsibilities
- āManage and moderate Telegram and Discord channels
- āWelcome new users and guide them through first steps
- āRespond to questions and escalate technical or product issues
- āMonitor discussions to ensure respectful constructive communication
- āSpot trends, surface feedback, and relay insights to the core team
- āCreate and schedule community polls mini-events and FAQ posts
- āCollaborate with marketing for announcements and campaigns
- āHelp foster local language communities
Tech Stack
moderationEnglishEventsDiscordTelegrammarketingfeedbacksupport