Hyperbolic
Head of Operations
San Francisco, CAFull-timeGlobal
š Executiveš Hybrid
ActivePosted within the last 30 days
Job Description
[AI-summarized by JobStash]
You will own and scale the company's operational backbone during rapid growth. You will manage revenue operations, billing and invoicing systems, and align GPU supply with customer demand. You will build and implement scalable processes to replace manual workflows, improve operational visibility and metrics, and execute onboarding and finance operations. You will manage and mentor the Business Operations Specialist, partner with executive leadership to drive priorities, and step into hands-on execution when needed to ensure smooth cross-functional operations.
Requirements
- ā10ā15 years of experience in operations, business operations, or general management within high-growth technology companies
- āProven experience scaling early-stage companies through rapid growth
- āExperience owning cross-functional operations across revenue, customers, and internal execution
- āExperience building scalable systems and processes to replace manual workflows
- āHands-on operator capable of tactical execution and strategic improvements
- āExperience managing and mentoring operations teams
- āStrong understanding of financial operations including budgeting, forecasting, invoicing, and revenue tracking
- āExperience in cloud infrastructure, marketplaces, software, or infrastructure-heavy businesses
- āExperience in AI infrastructure, GPUs, or cloud compute environments preferred
- āExcellent cross-functional communication, organizational alignment, and problem-solving skills
- āComfortable operating in ambiguous, fast-changing startup environments
- āExperience contributing to revenue operations, pricing strategy, or infrastructure cost management preferred
- āExperience building operational systems for distributed or international scaling preferred
Responsibilities
- āOwn and scale the operational backbone
- āEnsure revenue operations and customer operations scale smoothly
- āManage billing and invoicing systems
- āAlign GPU supply with customer demand
- āBuild scalable processes to replace manual workflows
- āManage and mentor the Business Operations Specialist
- āPartner with leadership to execute company priorities
- āImprove cross-functional alignment and operational visibility
- āImplement metrics and tracking for revenue margin and infrastructure utilization
- āSupport finance operations and onboarding workflows
Tech Stack
financeprocess designcloudrevenue operationsbillinginfrastructureGPUbudgetingmetricsmentoring