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Commercial Lead, Sales & Customer Success
Remote (hubs: Dubai, Yerevan, London, Belgrade)Full-timeGlobal
š Midš Remote
RemoteRemote work position availableActivePosted within the last 30 days
Job Description
[AI-summarized by JobStash]
You will own and scale commercial functions across the creator journey. You will manage and grow high-value creator accounts, lead complex conversations and negotiations, and build scalable processes for activation, retention, and revenue growth. You will hire, train, and mentor a small commercial team and work cross-functionally to improve acquisition and conversion.
Requirements
- āHands-on sales or business development experience in digital products, creator economy, SaaS, agencies or influencer marketing
- āExperience managing relationships with creators, partners, agencies or high-value accounts
- āProven ability to build trust, lead negotiations and close commercial opportunities
- āExperience managing or mentoring sales, account management, customer success or business development teams
- āStrong understanding of sales processes, pipeline management, scripts, objection handling and conversion improvement
- āAbility to combine strategic thinking with hands-on execution and operational discipline
- āFluent Russian
- āAdvanced English (C1 or higher)
- āSpanish is a strong plus
- āExperience with creator monetization, Telegram, paid communities, subscriptions or digital products is a strong plus
Responsibilities
- āLead and develop Customer Success, Inbound Sales and Outbound Sales functions
- āManage the existing creator portfolio and improve retention
- āDrive month-over-month revenue growth
- āBuild scalable processes for account management, creator activation, inbound conversion and outbound outreach
- āImprove sales scripts, value proposition, objection handling and deal-closing mechanics
- āPersonally lead complex conversations with top creators, strategic partners and agencies
- āManage, train and support a small commercial team and set performance standards
- āCollaborate with Marketing on paid acquisition, influencer activation and partnership campaigns
- āIdentify new business opportunities across creator economy, digital products and paid communities
Benefits & Perks
- āRemote setup with access to hubs in Dubai, Yerevan, London and Belgrade
- āCompensation for medical expenses
- āProvision of necessary equipment
- āAccess to advanced AI models via mira.tg
- ā20 working days of paid vacation annually
- ā11 days off per year
- ā14 days of paid sick leave
- āAccess to internal conferences, English courses and corporate events
- āRegular performance reviews
Tech Stack
creator monetizationcreatornegotiationaccount managementobjection handlingpartnershipsonboardingpipeline managementSubscriptionsrevenue growthproject:The Open Platform