Careers
Product Owner (Customer Lifecycle & Growth)
NEWRemote (work from anywhere, schedule GMT+3)Full-timeGlobal
š Midš Remote
RemoteRemote work position availableActivePosted within the last 30 days
Job Description
[AI-summarized by JobStash]
You will own and improve the user lifecycle from onboarding to retention. You will design and optimize onboarding and KYC flows, shorten verification times, and increase conversion to first deposit and first transaction. You will optimize card ordering and activation journeys, define lifecycle communication (email, push, in-app), run funnel analysis and experiments, and work closely with engineers to implement integrations and technical solutions.
Requirements
- ā3 to 5 years of experience in Product Management or Product Ownership
- āStrong analytical mindset with experience working with funnels and product metrics
- āStrong understanding of UX for consumer products
- āExperience with B2C fintech, crypto, or high growth consumer apps
- āExperience with onboarding and KYC flows (Sumsub, Onfido, or similar tools)
- āTechnical enough to work closely with engineers and lead integrations
- āExperience with lifecycle communication tools such as push notifications or email campaigns
Responsibilities
- āOwn the user lifecycle experience from onboarding to retention
- āLead onboarding and KYC flows, including tiered verification
- āOptimize card ordering and activation journeys
- āImprove conversion from verification to first deposit and first transaction
- āBuild retention and lifecycle growth mechanisms
- āDefine communication logic including emails, push notifications and in-app messaging
- āUse data, funnel analysis and experimentation to improve product performance
Benefits & Perks
- āRemote work from anywhere (schedule aligned with GMT+3)
- ā20 working days of paid vacation
- āBirthday presents
- āCompensation for purchase of necessary technical devices
- āPaid sick leaves
Tech Stack
onboardingB2C FintechCard OrderingSumSubproduct managementlifecycleactivationretentionfunnel analysisemailproject:Tangem AG