Gnosis
Payment Ops & Partnerships Manager
APAC, United Arab EmiratesFull-timeGlobal
š Midš Remote
Job Description
[AI-summarized by JobStash]
You will oversee day-to-day payment operations to ensure smooth end-user experiences. You will monitor transaction performance, SLAs, settlement flows, and incident trends, and proactively resolve issues affecting client flows. You will drive automation and process standardization, support new market launches and payment route activations, and maintain a comprehensive partner database. You will identify, evaluate, and onboard new PSPs, payment schemes, and network operators, act as the primary operational contact for partners, and work closely with product and engineering on integrations and issue resolution. You will stay current on payments infrastructure and regulatory developments.
Requirements
- ā3 to 5 years experience in payments operations, fintech, payment partnerships, or financial infrastructure
- āExcellent written and spoken English
- āReliable, organized, and able to manage multiple tasks independently
- āProactive and resourceful with willingness to handle simple and complex tasks
- āStrong communication skills
- āComfortable working in a fast-paced, async-first startup environment
- āWeb3 curiosity and familiarity with wallets, tokens, or stablecoins (bonus)
Responsibilities
- āOversee day-to-day payment operations
- āMonitor transaction performance, SLAs, settlement flows, and incident trends
- āDrive operational improvements, automation, and process standardization
- āSupport new market launches, payment route activations, and infrastructure upgrades
- āMaintain and own a comprehensive partner database
- āIdentify, evaluate, and onboard new PSPs, payment schemes, and network operators
- āManage operational relationships with PSPs, payment schemes, and network operators
- āAct as primary point of contact for partner-related operational issues and escalations
- āCollaborate with product and engineering on integrations, roadmap priorities, and issue resolution
- āStay current on payments infrastructure, scheme changes, and regulatory developments
Benefits & Perks
- āPersonal education budget
- āConference allowance
- āDedicated Friday afternoons for research or side projects
- āFlexible working hours and remote work
- āState-of-the-art equipment
Tech Stack
transaction monitoringIntegrationsprocess standardizationtreasurysettlementonboardingpayment networkcard schemepaymentsstablecoins