Mercuryo
Business Analyst (Loyalty/Retention)
NEWSpain (Remote)Full-timeGlobal
š Midš Remote
RemoteRemote work position availableActivePosted within the last 30 days
Job Description
[AI-summarized by JobStash]
You will take high-level product requirements and break them down into UX flows, user and functional requirements, acceptance criteria, and unit economics. You will design implementation scenarios and economic trade-offs, build and maintain feature-level metrics and tracking, and validate data quality. You will develop unit economics models with Product and Pricing, collaborate with Design to balance UX and conversion, coordinate delivery with Dev and QA, own documentation in Confluence, and generate data-driven hypotheses to improve retention and conversion.
Requirements
- ā3ā5+ years in business or product analytics within product teams
- āExperience with loyalty and retention programs such as cashback or rewards
- āStrong understanding of product metrics including retention and conversion
- āHands-on experience with unit economics and product economics
- āExperience working closely with designers and defining UX requirements
- āProven ability to drive features end-to-end from PRD to delivery
- āBasic SQL and experience with analytics tools
- āExperience with Excel or Google Spreadsheet
- āStrong communication, ownership, and prioritization skills
- āNice to have: background in fintech, crypto, or payments
- āNice to have: experience with pricing and monetization
- āNice to have: experience with event tracking and integrations
Responsibilities
- āTranslate high-level product requirements into UX flows, user and functional requirements, and acceptance criteria
- āDefine economic logic and unit economics calculations for features
- āDesign multiple implementation scenarios and evaluate trade-offs in unit economics
- āBuild and maintain feature-level metrics
- āEnsure proper tracking setup and validate data quality
- āCollaborate with Design to balance UX, conversion, and compliance
- āCoordinate across Development and QA and manage delivery risks
- āOwn and maintain documentation in Confluence and support estimation
- āGenerate and validate hypotheses and propose metric-driven improvements
Benefits & Perks
- āPerformance-based incentives
- ā22 days annual leave plus 6 company days and bank holidays
- āComprehensive health insurance plans
- āExtensive benefits program
- āFlexible work schedule and remote work options
- āModern offices and co-working spaces across six countries
- āWorking equipment provided
Tech Stack
user flowanalysisConfluenceIntegrationsSQLuser experienceproduct metricExceldata qualityevent tracking