Engagement Manager

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11m ago

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

The Engagement Manager will lead the implementation journey of tokenization projects based on Hadron for institutional clients, acting as the primary technical and business point of contact throughout onboarding and early operations.

This role is pivotal in ensuring a seamless transition from contract signature through the first production token issuance and continuous monitoring of the initiative, maintaining alignment across stakeholders, and coordinating execution across internal teams, client counterparts, and external partners.

As Engagement Manager, you can expect to work with global institutional clients across multiple geographies and asset classes on complex tokenization initiatives involving digital asset issuance, custody frameworks, and integration into existing financial infrastructures within a regulated and rapidly evolving environment.

This role offers the opportunity to actively shape how institutions adopt tokenized assets, operating in a fully remote setup with flexible global collaboration. As the scope and volume of implementations grow, there is a clear path to evolve into broader technical strategy or client success leadership roles.

Responsibilities

Before the engagement (pre-sales)

Assist Expansion Managers in preparing and conducting demos

As consultant, propose solutions during pre-sales phase of the engagement

Assist in defining the engagement scope, ensuring it’s correctly reflected in the Client agreement

Onboarding & Integration

Lead project kickoffs and define the integration roadmap with clients

Guide clients through API documentation, sandbox testing, and UAT

Diagnose and troubleshoot client integration issues

Coordinate between clients, engineering teams, and external infrastructure partners during integrations

Track onboarding progress, milestones, and dependencies to ensure clients reach production within expected timelines

Prepare clients for production launch and conduct monitoring and hyper-care after launch

Maintain an enterprise-grade, consulting-like knowledge base around implementation use cases

Create integration documentation and operational runbooks and adapt them as needed to tailor each client implementation

Client Communication & Problem-Solving

Serve as the primary point of contact throughout the execution of the engagement

Translate technical complexity for non-technical stakeholders

Identify integration pain points and escalate product feedback

Proactively communicate timelines, blockers, and dependencies

Support transition clients to self-service with comprehensive documentation

Proactively identify up- and cross-sell opportunities, to be passed on to Expansion Managers

What You Won’t Do

Write or audit smart contracts (clients own their tokenomics)

Perform regulatory or legal structuring

Build custom features or bespoke integrations

Core skills

3–6 years of experience in technical account management, solutions engineering, technical consulting, project management of technical implementations or integrations, or client success management

Strong understanding of APIs and system integrations

Comfort diagnosing and resolving integration issues

Excellent communicationskills, with the ability to translate technical concepts for business stakeholders

Experience coordinating across multiple teams and external partners

Ability to track and manage technical project timelines

English proficiency is mandatory

Nice to Have

Familiarity with blockchain infrastructure or digital assets

Experience with fintech or institutional financial infrastructure

Familiarity with token standards (ERC-20, ERC-1400) or Ethereum basics

Background in fin-tech, supporting financial institutions or complex B2B integrations

Basic programming knowledge (Python, JavaScript) or API tools

Who You Are

Comfortable working in a remote, fast-paced, global environment

Self-directed and able to own integration workflows end-to-end

Detail-oriented, documenting decisions and learnings as you go

Collaborative, able to work effectively with engineering teams and demanding clients

Interested in the intersection of financial infrastructure and blockchain technology

Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure